Upload and download increments from the Gateway to the first peer are added together for metering, and relay segments are not counted again. Resource subscriptions and traffic plans are chosen separately, with orders and usage each recorded.
Learn about first-segment meteringSingle-hop usage is measured from the Gateway to the final Connector; dual-hop usage is measured from the Gateway to the transit Connector. Cumulative uploads and downloads are counted only once, and subsequent transit legs are not counted again.
Destination access statistics for the final Connector are used for egress analysis. Plan usage and billing come from Gateway metering and cannot be replaced directly by egress access audit traffic.
View traffic metering method →Choose a region, specifications and billing period for Gateway, Connector or Cloud Pulse. Select transit resources for a two-hop path; Relay is a connection and has no standalone subscription.
Resource subscriptions and traffic plans are chosen separately. The usage page shows the total, used and remaining amounts of purchased plans along with their validity period, making it easy to plan the next period.
Orders show the purchased items, the actual amount and the payment status. The balance statement records top-ups and expenses, and eligible paid orders can be invoiced.
In the subscription records, view the service period and the renewal result. Frequently used Gateways and Connectors can have automatic renewal enabled, linked to a balance or an authorized payment method.
Understand traffic usage by member, device, and daily Relay consumption, then plan purchases based on the current cycle and remaining plan allowance.
No, they are not added together segment by segment. Billable usage comes from the upload and download increments from the Gateway to the peer of the first segment; subsequent Connector forwarding does not add another billable usage amount.
Payment records are handled separately from resource provisioning and installation. The resource may still be processing; check progress on the relevant node, and once the node is ready, establish the connection and obtain the device configuration.
No. The currently paid billing period remains valid, and after disabling, it will no longer renew automatically. If you need to continue using the service, arrange renewal again; insufficient balance or an invalid payment authorization may cause renewal to fail, so you should check the subscription result.
